Library Behavior Standards


The mission of the San Mateo County Library is to provide innovative, dynamic services that connect our diverse community with opportunities for individual growth and enrichment. All San Mateo County Library facilities are available to persons of all ages. While everyone has an equal right to access library services and facilities, no person has the right to interfere with the ability of others to use and enjoy library resources, services, and facilities.

When visiting the library, please refrain from disruptive behaviors, such as:

  • Talking loudly or making excessive noise
  • Harassment of any kind
  • Vandalism/misuse of furniture, equipment or materials
  • Bringing food or drink into the library*
  • Leaving young children unattended and assuming staff are responsible for children
  • Blocking entrances or exits
  • Soliciting or panhandling
  • Bringing bikes inside**
  • Using roller blades/skateboards on library property
  • Disruptive use of cellular phones
  • Being under the influence of alcohol or illegal drugs
  • Presenting strong pervasive odors, including odors caused by perfume or cologne
  • Bringing pets or animals, other than service animals, into the library
  • Any activity in violation of federal or state law
* Individual communities may create their own facility policy with regard to food and drink. Please check with library staff if you are unsure whether your library allows eating and/or drinking.
** Staff cannot be responsible for any personal belongings.

Failure to comply with the library's established standards of acceptable behavior are grounds for immediate action by staff which may include requesting persons to leave the library, barring future admission or calling the police.

Thank you for your help making the library a comfortable, welcoming place for all.

Amended and approved by the JPA Governing Board June 1, 2009
San Mateo County Library Manual, Section 02.01.06